The DK2 USB dongle attaches to any free USB port (USB 1.0 or USB 2.0) on the computer. Note that the Windows version on your computer must support USB connections (some version of Windows 95 and Windows 98 may not support USB).

It offers a solution where the parallel printer port connection is not suitable for a dongle (this may be due to incompatibility with a parallel port printer or scanner or if the port is already occupied with another dongle for some other software).

Note that the latest DK2 drivers (version 5.10.0.87 or later) must be installed in order for the DK2 USB to operate correctly. These can be downloaded direct from DESkey or can be supplied by ScotWeave on request.

ScotWeave DK2 Error Messages and Solutions

257 DK2 dongle driver not installed. Install the driver software -more information.

258 DK2 dongle not found. Check that the DK2 is connected to a working USB port. Remove the DK2 then reinsert it and follow any screen instructions.

Note that if you change the USB port to which the DK2 is attached a Windows "Found New Hardware" wizard may appear. Click on the first option "Install the software automatically" and the DK2 should be located by the wizard. If this does not fix the problem then reinstall the DK2 drivers.

In the unlikely event that the data inside your ScotWeave DK2 dongle becomes corrupted then the dongle can be reprogrammed and fixed by a simple update which can be sent to you from ScotWeave by e-mail. Please contact us if you feel there is a problem with your dongle.