August 2008

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The DK25 dongle was first used by ScotWeave with the original MS-DOS version of the program in the late 1980's. The DK25 continued to be used with the Windows version of ScotWeave but was gradually replaced by the DK2 dongle.

The DK25 dongle is a serial port dongle. It must connect to a serial communications port (usually COM1 or COM2). The DK25 used a 25-pin D-type connector which meant that a 9-25 pin adaptor was generally supplied to allow it to be connected to 9-pin serial ports.

Known Problems
The DK25 is not compatible with Windows® 2000 or Windows® XP.

The DK25 is not compatible with some computer serial ports under Windows® 98 or Millennium Edition. There is no way of knowing which computers are affected.

If you move ScotWeave to a new computer then you may find that a DK25 which worked okay on the original pc will suddenly return "Dongle not found" error messages. If this happens check the following

1. Check the DK25 is correctly connected to a working serial port (COM1 or COM2)
2. Check the DK25 ribbon cables for damage.
3. If a 9-25 pin adaptor is used then check that this is not damaged.
4. Ensure that the DK25 driver software is installed - if it is not then install the driver.

If the DK25 will still not work after these checks then it must be replaced with a DK2 dongle and new ScotWeave software installed. If you have a ScotWeave software maintenance contract then the dongle will be replace free of charge.

If you do not have a maintenance contract then you will need purchase a contract (since new software must be supplied to make the DK2 operate). Please contact ScotWeave for details.