July 2008

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System Crash
A system crash is the ominous name given to the situation which arises when a bug or other problem finishes a program unexpectedly. With Windows programs a system crash will immediately stop the program and return to the Windows desktop. You may get a message about illegal operations or, if you are using Windows NT, the "Dr. Watson" program may start automatically in an attempt to give more information about the problem.

Occasionally a system crash will temporarily affect the operation of Windows immediately after the crash. If the computer does not appear to work correctly after a system crash then you should restart the computer.

It is very rare for a system crash to have any lasting affect on the computer and after restarting everything should return to normal. If a program has crashed once, however, it is likely that the same program will crash again if the same circumstances arise.

System Hang
A system hang is the name given to the situation which arises when a bug or other problem causes the computer to lock up and stop working. When the system is hung the mouse cursor will not move and the keyboard will have no effect.

Since the mouse does not operate after a system hang your options are very limited. You should go through the steps for restarting the computer.

It is very rare for a system hang to have any lasting affect on the computer and after restarting everything should return to normal. If a program has hung the system once, however, it is likely that the same program will hang the system again if the same circumstances arise.