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We are proud
of our software support and make great efforts to ensure that it
is as good as it can be. We have a team of software engineers and
textile experts on hand whose job is to develop ScotWeave software
and solve any customer problems.
In short, this
means that if you have a problem using ScotWeave then we can get
the problem fixed in the shortest possible time with the least possible
inconvenience. Furthermore, if there is a feature in ScotWeave that
you would like changed, or a new feature added, then we do our best
to change the ScotWeave software to suit.
The following
is some information about what makes our software support so versatile
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Continuity
of Staff
We have the same staff who worked on the original ScotWeave software
from 1982 on our payroll. This gives us an unassailable wealth of
experience in CAD software for woven textiles. Even the most recent
addition to our staff has over 7 years experience in CAD.
All-current
Software Products
All ScotWeave software products are current, active products which
are available for continued development by the original software
team who wrote the software. This is of huge importance to software
support and means that we can, and do, continue to improve our software
to meet customer demands - quickly and easily. We do not provide
obsolete software products with no development potential and we
maintain a stable team of development personnel.
Direct
Access to Development Personnel
With ScotWeave a customer can pick up the phone and speak to the
person responsible for developing the ScotWeave software they have
on their desk. This makes it much easier to describe a problem or
new feature and to get a direct answer. You can contact us by phone,
e-mail, fax, or even come
to visit us if you're in the area !
Spending
Your Money Where It Matters Most
When you buy into ScotWeave we spend your money carefully on the
things that matter - the best possible staff and a good working
environment to create and support the best possible software. We
don't spend it on flashy city centre sales offices, exuberant presentations,
or cash handouts for the directors.
Find out more
about what ScotWeave has to offer by clicking on the links below
-
The ScotWeave support
pages on
our website
The ScotWeave software
maintenance contract
ScotWeave products
Why choose ScotWeave
?
A brief history
of ScotWeave
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