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August 2008



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Windows NT4/2000 - Disk Space Errors
CADCAM Software for All Woven Textiles

Nature of Problem :
Running Windows NT4 workstation or Windows 2000, the system reports "disk full" errors during certain operations - in particular, this may happen when printing.

Solution :
Many Windows NT4/2000 systems are supplied with a "partitioned" hard disk drive in which the C-drive is relatively small (typically less than 2 GBytes) but other drives (e.g. drive D:) are much larger. Even if ScotWeave is setup to save files to the larger drive you may experience problems when the C-drive fills up because Windows will use this drive as a working area (e.g. for memory "swap files" and for print spooling).

The solution is to setup Windows to use the larger drive for swap files and print spooling. This is done as follows (assuming that the D-drive has significantly more free space than the C-drive)

Changing the Windows Swap file location and size -

Open the Windows Control Panel
Select the System icon

For Windows NT4
Select Virtual Memory

For Windows 2000
Select Performance
Select Change under Virtual Memory

Highlight the C-drive
Set the Initial Size and Maximum Size values to 0
Highlight the D-drive
Set the Initial Size and Maximum Size values to, for example, 500 Mbytes
Click the Set button then OK

You will have to restart the computer for this change to take effect.

Changing the Windows Print Spooler location -

First you must decide what drive you wish to use for print spooling and then you must create a folder on that drive to be used for this purpose. For example, to use drive D: for print spooling you could create a folder called D:\PrintSpooler then use the following steps

Open the Windows Control Panel
Select the Printers icon
Select File then Server Properties
Click on Advanced
Change the Spool folder to D:\PrintSpooler

You will have to restart the computer for this change to take effect.

More information on this subject can be found in the Microsoft Knowledge Base articles -

article 136503 "Default Windows Spool Directory and Permissions"
article 147347 "Application Error in SPOOLS.EXE When Printing"
article 154777 "Document Not Printed and No Error Message Received"

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