ScotWeave - Reporting a Problem

July 2008

Home

About

News

Products

Services

Gallery

Support

Contact

Help

Links

Privacy Statement

Reporting a Problem

CADCAM Software for All Woven Textiles

If you suspect that you have found a bug in the ScotWeave software then the following will help show you how to report the bug so that it can be fixed as quickly as possible.

In order to fix a bug it is usually necessary for the programmer to reproduce the circumstances which caused the bug to show up. By doing this the programmer will be able to investigate the cause of the bug, fix it, and then test it to ensure that the bug has been removed.

For this reason the more information that can be gathered about what circumstances show up the bug the easier it will be for the programmer to locate and fix the bug. The following information will help with this.

Do any error messages appearif so, exactly what do they say ?

What were you doing with computer before the bug appeared ?

Does the bug to repeat itself by repeating a sequence of operations ?

What Windows version ( Windows 95 or NT4 etc.) are you using ?

Any other information that you feel may help.

Now please contact ScotWeave and report the problem along with any other information that you feel may help.